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Privacy Policy

Table of Contents:

  1. Objective
  2. Definitions and basic information on data processing
  3. Fundamentals of data processing and data security
  4. Processing of Personal Data
  5. Promotional Agreement
  6. Information delivery via electronic channels and personalisation
  7. Server log data
  8. Google Analytics and User ID
  9. Google Remarketing & Retargeting Services
  10. Individualisation / Customisation of content
  11. Use of Facebook Social plugins
  12. Facebook Remarketing, App Analytics and Audience Network
  13. Other remarketing tools
  14. Rights of Users
  15. Changes to Privacy Policy

Objective

  1. This Privacy Policy clarifies the nature, scope and purpose of the collection, processing and use (collectively referred to as “processing”) of personal information within our online offering and the related websites, features and content (collectively referred to herein as “online offering” or “website”). The privacy policy applies regardless of the domains, systems, platforms, sites and devices used (eg: desktop or mobile or tabs) on which the online offerings are accessed.
  2. Offerer (hereinafter referred to as “provider”, “we” or “us”) of the on-line service can be contacted here: Eleven Internet Services LLP. 2nd & 3rd Floor, Basil Moneta, 80 Feet Main Rd, Koramangala 4th Block, Bengaluru 560095, India
  3. The term “user” includes all customers and visitors of our sites/ social media channels/ pages/ products. The terms used, such as “users” are to be understood gender neutral.

Definitions and basic information on data processing

  1. Personal data – Data protection is about the protection of personal data. Personal data is defined as any information relating to a natural person who can be identified, directly or indirectly, by reference to an identifier. These include, for example, the name, the email address or web pages visited by the respective person.
  2. Pseudonymous data – Pseudonymous data does not directly disclose a data subject’s identity, but it may still identify an individual by way of association with additional information. It is usually statistical data. For example, pages / websites visited by a user and their respective duration of stay. In such cases, unlike personal data, the true identities of the visitors are not determinable, since these data are stored only in pseudonymous user profiles (Eg: “user profile 12923” instead of “user profile Alex Dickens”).
  3. Cookies- Cookies are information transmitted by our web server or third-party web servers to users’ web browsers and stored there for later retrieval. The use of cookies in the context of pseudonymous range measurement informs users in the context of this privacy policy. The consideration of this online offer is also possible to the exclusion of cookies. If users do not want cookies stored on their computer, they will have the option to disable this in their browser’s system settings. Saved cookies can also be deleted in the system settings of the browser. The user could also choose to opt out of interest-based advertising and other applicable uses of Web-viewing data through services like http://www.aboutads.info/choices, http://www.youronlinechoices.com/uk/your-ad-choices/ . For more details please refer to their site. However, do note that the exclusion of cookies can lead to functional restrictions of our customised offerings to the user experience.
  4. Web beacons – Web beacons (also known as pixel tags) are small code strings that provide a method of delivering a graphic image on a web page for the purpose of transmitting information, such as the IP address of the computer that is hosting the page on which the web beacon appears, has downloaded; the Internet address (URL) of the page where the Web Beacon appears, the time of the display of the page containing the web beacon, the types of browsers that have retrieved the web beacon and the ID number of a cookie on the computer that was previously placed there by that server.
  5. IP address – The IP address is assigned to an Internet connection when dialling into the Internet by the Internet provider (dynamic IP address). The subscriber can only be identified with the help of the provider, who only publishes the data on the basis of court orders. According to the privacy advocates, this possibility of establishing a personal reference suffices (so-called “absolute personal reference”). It is also possible that the IP addresses, example for larger companies, remain unchanged (statistical IP address). The provider may store the IP address to safeguard against cyber attacks and / or to identify the visitor.

Fundamentals of data processing and data security

  1. We only process personal data of users in compliance with the relevant data protection regulations in accordance with the requirements of data minimization and data avoidance. This means that the data of the users are processed only if a legal permission exists, in particular if the data for the performance of our contractual achievements as well as online services are required, or prescribed by law or in the presence of a consent.
  2. We take organizational, contractual and technical security measures in accordance with the state of the art to ensure that the provisions of the data protection laws are adhered to and in order to protect the data processed by us against accidental or intentional manipulation, loss, destruction or access by unauthorized persons.
  3. If, within the framework of this Privacy Policy, content, tools or other means are used by other providers (collectively referred to as “third party providers”) and their registered office is located abroad, it can be assumed that data will be transferred to the states of residence of the third party providers. The transfer of data to third countries takes place either on the basis of a legal permission, the consent of the users or special contract clauses, which ensure a legally required security of the data.

Processing of personal data

  1. In addition to the use expressly stated in this privacy policy, the personal data is processed for the following purposes on the basis of legal permissions or user consent. The provision, execution, maintenance, optimization and security of our services and user services; and to ensure effective customer service and technical support.
  2. When contacting us (via contact form or e-mail or any other method), the details of the user are stored in order to process the request as well as in the event of need for follow up.

Promotional Agreement

  1. By using electronic channels such as email and / or notifications and / or push notifications, you agree to receive messages from us with informative and / or promotional offers such as in the following areas but not limited to: test drives, cars, free vouchers, discount offers , Travel items, sweepstakes, product samples, newsletters, loans, finance, insurance, investment, mobile communications, free tickets, online games, travel, applications, mobile games and applications, videos, quizzes, personality tests, social media offers, news, entertainment, dating, fashion, cosmetics, editorial content, deals, smartphones, toolbars, browser add-ons, software, gifts, newspapers, magazines, computer games, skill games, special offers, SIM cards, power, gas, energy, telecommunications, mail order, product samples, games, surveys, market research, loans, photo products and the likes.
  2. This advertising consent is valid within and other countries where the users have consented and / or also where explicit consent is provided for by law.
  3. Benefit to users: As part of our policy, we strive to provide best and exclusive service / benefits / offers suiting your needs and requirements as we identify.
  4. Cancellation: You can of course unsubscribe from this service at any time.

Information delivery via electronic channels and personalisation

  1. Emails and other electronic notifications (hereinafter collectively referred to as “newsletters”) with promotional information about us and our services will be sent only with the express consent of the users or if permitted by law.
  2. We may obtain the consent to shipping with a consent dialog within our online service and confirm with an e-mail (so-called double-opt-in).
  3. Non-promotional information includes news in the context of the contractual relationship with the users. This includes the sending of information as far as these belong to but not limited to the services of the service provider, technical information, changes in the services of the provider, prices or contractual provisions, the payment process, inquiries or any other such similar messages.
  4. The users can unsubscribe from these emails at any time.
  5. As part of the registration, the provider saves the login and the confirmation time and the IP address of the user. The provider is legally obliged to log the applications in order to prove a proper registration.
  6. In order to adapt our newsletters to the interests of the users and to avoid content that is irrelevant for the users, as well as to adjust the transmission frequency (eg: to send fewer newsletters when the interest of the users is lower), we measure whether the Newsletters are opened (this with the help of a web beacon, a small graphic in the newsletter content) and which links are clicked (this with the help of a link redirection over our servers). We do not intend to use this information for other purposes and the users can unsubscribe from such newsletters as and when they choose to.

Server log data

  1. We collect data about access to servers on which our online service is executed (so-called server log files). The access data includes name of the retrieved web page, file, date and time of retrieval, amount of data transferred, message about successful retrieval, browser type and version, the user’s operating system, referrer URL (the previously visited page), IP address and the requesting provider.
  2. We use the log data without assignment to the person of the user or other profiling according to the legal provisions only for statistical evaluations for the purpose of operation, security and optimization of our servers.

Google Analytics and UserID

  1. We use Google Analytics, a web analytics service provided by Google LLC ( referred to as “Google” here). Google uses cookies. The information generated by the cookie about the use of the online offerings by the users are usually transmitted to a Google server in the USA and stored there.
  2. We also use the Analytics function UserID to track interaction data. This user ID is additionally anonymised and encrypted and is not related to other data except the pseudonymous use.
  3. Google will use this information on our behalf to evaluate the use of our online offerings by users, to compile reports on the activities within this online offerings and to provide us with further services related to the use of this online offerings and the internet usage. In this case, pseudonymous user profiles of the processed data may be created.
  4. We only use Google Analytics with activated IP anonymization. This means that the IP address of the users will be shortened by Google in respective regions. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there.
  5. We use Google Analytics for remarketing, Google Display Network impressions reports, DoubleClick Campaign Manager integration, Google Demos demographics reports, and interests. You can disable Google Analytics for display advertising and customise the ads on the Google Display Network by visiting the ad settings at this link: https://www.google.com/settings/ads .
  6. The IP address submitted by the user’s browser will not be merged with other data provided by Google. Users can prevent the storage of cookies by setting their browser software accordingly; Users may also prevent the collection by Google of the data generated by the cookie and related to their use of the online offer as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout.
  7. For more information about Google’s use of data, hiring and opt-out options, please visit Google’s websites: https://www.google.com/policies/terms/ (“Google’s use of your data when you use websites or our partners’ apps “), http://www.google.com/policies/technologies/ads ( “Use of data for promotional purposes” ), https://support.google.com/ads/answer/2662856?hl=en ( “Managing information provided by Google to show you ads” ) and http://www.google.com/ads/preferences ( “Determine which ads Google shows you” ).

Google Remarketing & Retargeting Services

  1. We use the Google LLC’s Marketing and Remarketing Services (“Google Marketing Services”), headquartered at 1600 Amphitheater Parkway, Mountain View, CA 94043, USA, (“Google”).
  2. Google Marketing Services allows us to better target advertisements for and on our website so that we only present ads to users that potentially match their interests. For example, if a user sees advertisements for products he’s been interested in on other websites, this is called “remarketing”. For these purposes, when Google and our other websites that have Google Marketing Services are active, Google immediately codes Google, and so-called remarketing tags (invisible graphics or code, etc.) are added to the website as “Web Beacons”) incorporated into the website. With their help, the user is given an individual cookie, i.e., a small file is saved (instead of cookies, comparable technologies can also be used). The cookies can be set by different domains, including but not limited to google.com, doubleclick.net, invitemedia.com, admeld.com or googlesyndication.com. This file records user’s interests based on the content consumed and other relevant information as mentioned here. The IP address captured of the users with Google Analytics reporting could be shortened within the same region and / or in exceptional cases completely transferred to a Google server in the USA and shortened there. The IP address will not be merged with data of the user within other offers from Google. This information above may also be associated with such information from other sources. If the user then visits other websites, they can be displayed according to his interests with the ads tailored to him.
  3. The data of the users are pseudonym processed in the context of the Google marketing services. For example, Google does not store and process users’ names or e-mail addresses, but processes the relevant data in a cookie-related manner within pseudonymous user profiles. That is, from the perspective of Google, the ads are not managed and displayed to a specifically identified person, but to the cookie owner, regardless of who that cookie owner is. This does not apply if a user has explicitly allowed Google to process the data without this pseudonymization. The information collected about users by “DoubleClick” is transmitted to Google and stored on but may not be limited to Google’s servers in the United States.
  4. Among the Google marketing services we use is the online advertising program “Google AdWords”. In the case of Google AdWords, each advertiser receives a different “conversion cookie”. Cookies can not be tracked through AdWords advertisers’ websites. The information collected through the cookie is used to generate conversion statistics for AdWords advertisers who have opted for conversion tracking. Advertisers will see the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, they do not receive information that personally identifies users.
  5. We embed third-party ads based on Google’s DoubleClick marketing service. DoubleClick uses cookies, which allow Google and its affiliate websites to serve ads based on users’ visits to this site or other sites on the Internet.
  6. We also engage third-party ads based on the Google AdSense marketing service. AdSense uses cookies, which allow Google and its affiliate websites to serve ads based on users’ visits to this site or other sites on the Internet.
  7. We also use Google Optimization Services to test the usability and effectiveness of our websites, for example through A / B testing, where users are presented with different versions of web pages.
  8. Other Google marketing services we use include Campaign Manager and Google Tag Manager, which can add more Google analytics and marketing services to our site (eg: AdWords, DoubleClick, or Google Analytics).
  9. For more information about Google’s data usage for marketing, see the overview page: https://www.google.com/policies/technologies/ads , Google’s Privacy Policy located at https://www.google.com/policies/privacy available.
  10. If you wish to opt-out of Google Marketing Services, you may take advantage of Google’s recruitment and opt-out options: http://www.google.com/ads/preferences .

Individualisation / Customisation of content

  1. We process user data in order to optimally adapt and tailor made the content to the needs of our users. To do this, we use data that we obtain from users in accordance with this privacy policy and analyze it using algorithmic functions. Here, user profiles can arise. This analysis is for our own purposes only and the results are not to be disclosed to third parties.
  2. The data used includes in particular those that we receive in the context of the registration of users (eg: gender, name or country), as well as data that we receive about their use of our online offerings (eg: which parts of our site does a user uses the most, recommends, favours or shares with other users, etc)

Use of Facebook social plugins

  1. Within this service are social plugins (“plugins”) of the social network Facebook, which are from Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA, or if you are located in the EU, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland (“Facebook”). The plugins are usually recognizable by one of the Facebook logos (eg “f” on a blue tile or a “thumbs up” sign). You can find the complete list of all plugins at https://developers.facebook.com/docs/plugins/ .
  2. When a user calls a web page of this service that contains such a plugin, his browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted by Facebook directly to the user’s browser and integrated into the website by the browser. The provider therefore has no influence on the amount of data that Facebook collects with the help of this plugin and therefore informs users according to their level of knowledge. By integrating the plugins, Facebook receives the information that a user has called up the corresponding page of the service. If the user is logged in to Facebook, Facebook can assign the visit to his Facebook account. When a user interacts with the plugins, for example, pressing the Like button or commenting, the corresponding information is transmitted from your browser directly to Facebook and stored there. If a user is not a member of Facebook, there is still the possibility that Facebook will find out and save their IP address.
  3. The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as the related rights and setting options for protecting the privacy of users can be found in the Facebook privacy policy: http://www.facebook.com/policy.php.
  4. You may opt out of Facebook social plug-ins and use your data for promotional purposes. To do this you can go to the page set up by Facebook and follow the instructions on the usage-based advertising settings: https://www.facebook.com/settings?tab=ads. The settings are also platform-independent and so they are adopted for all devices.

Facebook Remarketing, App Analytics and Audience Network

  1. Within our online offer are advertising content of the Facebook Audience Network as well as so-called “Facebook pixels” and “App Analytics” functions (collectively referred to as “Facebook Remarketing Features”) of the social network Facebook, which is the Facebook Inc , 1 Hacker Way, Menlo Park, CA 94025, USA, or, if you are located in the EU, Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2, Ireland (“Facebook”), used. With the help of the Facebook Remarketing functions, Facebook is able to designate the visitors of our offer as a target group for the presentation of advertisements, so-called “Facebook Ads”. Accordingly, we use these Facebook Remarketing features to display the Facebook Ads we submit only to Facebook users who have also shown an interest in our website, as well as those Facebook users who might be interested in similar features (so-called “Lookalike Audiences”). In other words, with the help of the Facebook Remarketing features, we want to make sure that our Facebook Ads are in line with the potential interest of users and are not annoying. Using the Facebook Remarketing/ retargeting features, we can also track the effectiveness of Facebook ads for statistical and market research purposes by seeing if users have been redirected to our site after clicking on a Facebook ad.
  2. The Facebook Remarketing functions are integrated into our sites or those of members of Facebook’s Audience Network directly through Facebook and can save a so-called cookie on your device, i.e., a small file (alternatively, especially with “App”). Analytics’ features, including device-related identifiers). If you then log in to Facebook or visit Facebook in the logged-in state, the visit and use of our offer is noted in your profile. Here, user profiles can arise.
  3. The data collected about you is anonymous to us, and so are inconclusive to get the identity of the users. However, the data is stored and processed by Facebook, so that a connection to the respective user profile is possible. The processing of the data by Facebook is part of Facebook’s data usage policy: https://www.facebook.com/policy.php .
  4. You may object to the collection through Facebook remarketing features and use of your data for promotional purposes. To do this you can go to the page set up by Facebook and follow the instructions on the usage-based advertising settings: https://www.facebook.com/settings?tab=ads or the contradiction on the pagehttp://www.aboutads.info / choices or the EU side http://www.youronlinechoices.com explain. Do note that the settings are platform-independent and are adopted for all devices.

Other Remarketing tools

  1. Within our online offerings, we use third party analytics, remarketing / retargeting and advertising technologies to increase the efficiency of the marketing practices used and their relevance to users, and to market advertising space in our offerings. Third-party vendors may use so-called pixel tags (invisible graphics, also known as “web beacons”) for these purposes. The “pixel tags” can be used to evaluate information such as visitor traffic on the pages of our online offerings. Here, user profiles can arise. The pseudonymous information may also be stored in cookies on the user’s device and, among other things but not limited to technical information about the browser and operating system, referring web pages.
  2. Below we provide information on the individual third-party providers, their privacy statements and the possibility of their data collection to contradict (so-called “opt-out”), on:
    1. Taboola, Inc., Kings Court, 2-16 Goodge Street, 2nd fl., London W1T 2QA, UK. Privacy Policy & Opt-Out: https://www.taboola.com/privacy-policy
    2. Appnexus, Inc., 28 west 23rd street, floor 4, New York, NY 10010. Privacy Policy: https://www.appnexus.com/en/company/platform-privacy-policy-de
    3. Index Exchange., 20 W 22nd St. Suite 1101, New York, NY 10010. Privacy Policy: http://www.indexexchange.com/privacy/
    4. Pulsepoint, 20 Broad Street, 6th Fl, New York, NY 10005. Privacy Policy: http://www.pulsepoint.com/privacy-policy
    5. Oath, 13031 W Jefferson Blvd. Building 90, Los Angeles, CA 90094. Privacy Policy: http://privacy.aol.com/
    6. DistrictM, 5455 Avenue de Gaspé #730, Montréal, QC H2T 3B3 . Privacy Policy: https://districtm.net/en/page/data-and-privacy-policy/
    7. Rhythymone, 601 Montgomery Street Suite 1600 San Francisco, CA 94111. Privacy Policy: https://www.rhythmone.com/brand-safety-policy
    8. Rumble Inc., 218 Adelaide Street West, Suite 400, Toronto, Ontario, M5H 1W7. Privacy Policy: https://rumble.com/s/privacy.html
    9. Sovrn., 5541 Central Avenue Boulder, CO 80301. Privacy Policy: https://www.sovrn.com/privacy-policy/
    10. OpenX, 888 E Walnut St, 2nd Floor Pasadena CA, 91101 USA. Privacy Policy: https://www.openx.com/legal/privacy-policy/

Rights of users

  1. Users have the right to correct inaccurate data, revoke consent, regulatory complaint, blocking and deletion of their personal data.
  2. The data stored with us is deleted as soon as it is are no longer necessary for its purpose and the deletion does not conflict with any statutory storage requirements.

Changes to the privacy policy

  1. We reserve the right to change the privacy policy in order to adapt it to changed legal situations, or to changes in the service and data processing. However, this only applies to declarations of data processing. If users’ consent is required or elements of the privacy policy contain provisions of the contractual relationship with the users, the changes will only be made with the consent of the users.
  2. Users are requested to inform themselves regularly about the content of the privacy policy.